Your account
Delete your ZimSingles account
How to delete your account for the ZimSingles app and website, and what happens to your data when you do.
- App
- ZimSingles
- Website
- zimsingles.com
- Developer
- ZimWeddings
Request deletion
Check your email
If there’s a ZimSingles account with those details, we’ve sent it a link to confirm the deletion. It works for 24 hours. Check your spam folder if you don’t see it.
You can also delete your account in the app: open Profile and tap Delete my account. The same option is under Profile when you’re signed in on the website. Or email support@zimsingles.com from the address on your account.
What happens when you delete your account
Straight away
Your profile is hidden, so other members no longer see you in Discover.
Within 30 days
We permanently delete your account and the data listed below. This can’t be undone.
What we delete
- Your account and sign-in details (username, email address and password)
- Your profile: name, date of birth, gender, country, who you’re interested in and your hobbies
- Your profile photo
- Your likes and passes, and other members’ likes of you
- Your matches
- Messages you sent and received, for both you and the other member
What we keep, and why
- Records of any purchases, such as orders and payments, for as long as tax and accounting law requires
- Reports you sent and reports made about you, to keep the community safe and deal with any repeat abuse
- Copies in our server backups, until those backups are replaced in the normal course
If you only want a break, you can hide your profile instead: open Profile and switch on Hide my profile. Your matches and messages are kept until you show your profile again. Read more in our Privacy Policy.